Returns Management

Learn how to manage customer returns

undraw package arrived 63rf (1)

Returns and Refunds

ReturnPolicies FAQ

Return Policies

Clearly communicate your return policies to customers in your seller landing page in MIRAKL. Provide information about return eligibility, timeframes, and any associated fees.

ReturnReplace FAQ

Refunds and Replacements

Process refunds or replacements promptly when required. Address customer concerns regarding returns professionally and courteously.

Customer Care

Customer Care

- Incoming Messages - Starting a thread with a customer - Incident Management - Refund process

Learn more
Order processing

Order & Shop Management

Go back